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        Frequently Asked Questions Pennine Machine Tools
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        Frequently Asked Questions Pennine Machine Tools
   
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        Pennine Automation Spares
        Brookwoods Industrial Estate
        Holywell Green Halifax
        West Yorkshire
        HX4 9BH England UK

        Com Reg No 6913788
        VAT No GB 973599456
        Tel:+44 (0) 1422 370109
        Fax:n/a
        email:click here
         
        Frequently Asked Questions

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        What Machine Warranty do I receive? ( MACHINES ) New & Re-manufactured 12 months (extra available on request) in mainland UK parts & labour. Export parts only with Email & tel. support
        Benefit of purchasing USED/second user from PENNINE? The machine is fully checked supplied with alignment certificate, serviced, training and installation are also possible to include in deal.Support provided on machine and operation Used varies ask when ordering..
        Benefits of purchasing Re- Manufactured machines from PENNINE? Machines are brought back to a specific (high) standard geometrics/alignment and condition wise (normally to BS4656). Comes with an exhaustive description of reworkundertaken, high quality appearance, replacement of major parts, upgraded to meet latest standards including health & safety, new electrics, drives & CNC control.Guarding typical as a new machine. Normally includes installation, calibration and training.
        What Are your opening hours ? 8:00 to 5pm GMT Monday to thursday. friday 7:00 to 2pm GMT
        How Long have we been trading ? Pennine was established in 1982 (27 years ago) by the founder Mr Ginley. (Previously Technical Director of Butler Machine Tool Company)
        How do you test electronic parts you have repaired ? we test them fully on bespoke test rigs, testing of spindle and servo drives is done under closed loop on CNC control systems
        I am not sure the electronic part, master board, crt monitor, power supply, fanuc servo drive, spindle drive ECT we have is faulty can you test it for us ? yes please email or call with part number and we will advice you the cost to test your part
        Service Exchange how does it work ? we send you a replacment working item with warranty once the item has been delivered you have 7 days to send your faulty unit back to us in exchange, NOTE if you are a new customer we may ask for the faulty exchange item to be shipped to us before we ship out the exchange item
        Can we visit your factory ? yes please contact our sales tel 01422 370109 and we would be happy to show you our facilities or if you need a part fast you can collect it , Map and Contact Details

        Payments we accept Credit Cards Visa, Mastercard, Switch, Solo, Cheque, Bank Transfer and approved 30 day accounts

        What warranty is offered on Fanuc electronic repairs ? all repairs are covered by 6 months warranty * subject to terms

         
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